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About Us

About Us

Service

Our Service

We provide one-stop full-process professional services including pre-sales consultation, in-sales tracking and after-sales guarantee. From project evaluation, equipment customization, production supervision, global delivery to long-term technical support, we ensure every customer enjoys worry-free cooperation experience.

Pre-sales Service

Free technical consultation & solution design

According to customers’ product specifications, production output requirements and factory conditions, our engineers provide free personalized machine selection, process design and customized production solutions.

Free sample testing & machine verification

Customers can send raw materials for free testing in our factory. We provide real production videos, sample products and detailed parameter reports to confirm machine effect before ordering.

Factory visit & online workshop inspection

Customers are warmly welcomed to visit our production lines. If offline visit is inconvenient, we support real-time online video factory inspection.

Transparent quotation & detailed project plan

We provide clear itemized quotation, complete machine parameters, delivery schedule and export documents to help customers make accurate investment judgment.

In-sales Service

Real-time production progress tracking

During production, we regularly send workshop photos, videos, processing progress and assembly details, allowing customers to monitor the whole production process.

Strict quality inspection & full machine test run

Every machine undergoes parts inspection, assembly debugging, full-load test running and aging test before delivery to ensure stable performance.

Customized packaging & export standard shipment

Adopt fumigation-free wooden box packaging, comply with international marine transportation standards, and support customized logo, outer packaging and user manuals.

Complete export document provision

Provide commercial invoice, packing list, bill of lading, CE/ISO certificates and other customs clearance documents to ensure smooth customs clearance.

After-sales Service

1
Continuous Follow-up

We conduct continuous follow-up after customers receive shipments. We summarize operational experience to continuously meet customers’ emerging requirements and implement improvements based on clients’ feedback.

2
Long-term Order Optimization

For long-term and stable orders, we leverage our trading and manufacturing expertise to deliver optimized products for customers. This helps cut customers’ import costs and strengthen their market competitiveness simultaneously.

3
Regular Proactive Customer Visits

We take the initiative to follow up with clients consistently and keep creating lasting value for partners.

Cooperation Case Studies

Greenhouse Production Partnership (South Korea)

During the pure trading stage, we partnered with Korean end manufacturers engaged in greenhouse production, supplying raw galvanized wire rods and primary cut metal products. After the establishment of the CPM factory, we deepened this cooperation. We imported two sets of wire forming machines from South Korea and purchased three more wire forming machines from China’s top manufacturers of automated wire forming equipment. With the new production capacity, we manufacture and export greenhouse top springs and circlips to fully satisfy customers’ comprehensive demands.

Hydraulic Breaker Manufacturing Partnership (South Korea)

In our trading-only period, we built cooperative ties with Korean hydraulic breaker manufacturers and exported round steel bars of various materials. Since the launch of the CPM factory, our partnership has been further elevated. We now provide stable bulk supply of complete deep-processed finished components for hydraulic breakers. This expansion diversifies our business scope and greatly enhances our clients’ market competitiveness.

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